Coupl Software India Private Limited, is a company incorporated under the Companies Act 2013 (hereinafter, the “Company”, “Coupl”, “we” “us”, “its” and “our”). Coupl provides various financial services (the “Services”) through its mobile application Coupl (“App”) and website www.coupl.money (“Website”) or such other apps or websites that the Company may develop from time to time, in collaboration with its partner establishments (collectively, the “Coupl Platform”). In this Privacy Policy (“Policy”), the terms “user”, “you” and “your” refer to you, the user of our Services.

Your access to the Coupl Platform and its usage is subject to your compliance with all the terms and conditions set forth herein, read along with all documents, including but not limited to; applications forms and undertakings, signed by you during account opening, and any terms, consents, policies included on the App or Website, including our Terms of Service (the “Terms of Service”). Capitalized words not defined herein will have the definitions attributed to them in the Terms of Service.

INTRODUCTION

This Policy tells you how we use, disclose, and protect information collected while using the Services. This Policy covers only information that is collected through the Services provided by us and excludes other websites that may be linked to or from the Services or the practices of companies that we do not control, employ or manage.

Your continued use of the Coupl Platform is deemed to be construed as your acceptance of this Policy and by accepting the Policy, you are expressly consenting to our collection, use and disclosure of your information as described in this Policy and to all other terms herein.

This Policy supplements the Website’s Disclaimer, if any, Terms of Service and Cookie Policy, and is not intended to override or replace them, but to complement them.

If you have any questions regarding this Policy or any other issue related to what is covered in it, please contact us as at the email address provided in the “Contact Details” section.

WHAT INFORMATION DO WE COLLECT?

1. Information you provide:

We collect information from you when you use the Services or the Coupl Platform, including without limitation, when you create an account, update your profile, make a transaction, or contact customer support.

1. Account Creation:

• Before you can use the Coupl Platform, you must create a user account with us. When you create an account, we collect your contact and other information. This includes, without limitation, the following information:
  • Name
  • Phone Number
  • E-mail ID
  • Date of Birth
  • Relationship Status
  • Photograph Video Verification
  • Signature
  • PAN Card
  • Aadhar Card
  • Any other information that we may require to provide a better experience on the Coupl Platform, some of which may be optional.
• Your account credentials will include your username, password, and other information for authentication and account access.

1. Billing:

When you sign up for the Services, certain fees and charges may be applicable. These charges are nominal, transparent and disclosed by Coupl upfront from time to time, so that you know what you are paying or being charged for.

1. Voluntarily-provided information: